Mission, Vision and Values

Mission

Lehigh Southwest is committed to being the industry leader in providing outstanding value to customers, a safe and stimulating work environment for employees, and superior returns for shareholders.

Vision

Working Together To Build Our Communities.

The Montreaux Resort in Nevada

Values

Lehigh Southwest Cement is totally committed to:

Providing superior quality products and services to our customers.

Maintaining the highest level of integrity, ethics, and excellence in all aspects of our business.

Providing a safe, challenging and rewarding work environment for our employees.

Fulfilling our responsibilities to our industry, to our communities and to the protection of the environment.

Continuously improving our people, our products, our services, and our profitability.

Critical Success Factors

Critical Success Factors

Goal

Areas of Focus

Growth Strategy

To continually improve our financial results and to be recognized as a leader in our achievement of profits.

	Internal
	Contiguous
	Greenfield

Employee Satisfaction

To attract, develop and retain employees whose goals and expectations are in alignment with our vision, mission and values.

	Work environment
	Rewards & recognition
	Career development & opportunities
	Communication

Customer Satisfaction

To be the long-term provider of choice for our customer.

	Products
	Service
	Relationships
	Promotion

Measurement Systems

To have a system that routinely assesses organizational performance against goals.

	Availability of information
	Use of information
	Benchmarking

Community Involvement

To be viewed by the communities and governments in areas in which we operate as a responsible corporate citizen and as a valuable asset to the community.

	Government & Regulatory Relationships
	Local communities
	Industry relationships

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